Technical Service

KEYTON TECHNICAL SERVICE

At KEYTON we take care of all the details in order to provide you with the best service and solution to whatever question that may arise with your chair. Please fill in your contact details on the following Complaints Form and we will get in touch with you as soon as possible

Customer Services Department

REPAIR ORDER FORM
N.B. To provide you with a quicker, more efficient service, please complete the following form.

(* = Required field)

Product Serial Number: (*)
  
Date of Purchase: (*)
Warranty:
(According to the warranty card stamped by the shop)
Shop Address:

Contact person:

Telephone number:

e-mail:

Repair address/Final customer: (*)

Country: (*)

Contact person: (*)

Telephone number: (*)

e-mail: (*)
DETAILED DESCRIPTION OF THE FAULT

You must specify whether or not every function of the chair works separately according to the owner's manual. If you have a remote control, please check that it works properly by trying all the functions with the remote control only.

1.- Back Massages
  Execute the function Area Execute another function Others
  YES NO Unusual Noise Cervical Dorsal Lumbar Which one?  
1.1.- Rolling
1.2.- Tapping
1.3.- Kneading
1.4.- Kneading Legs  
1.5.- Height Adjustment  
1.6.- Massage Locator  
 
2.- Vibration
  Others
2.1.- Seat
2.2.- Legs
 
3.- Recliners
  Others
3.1.- Back
3.2.- Footrest
 
4.- Upholstery and Accesories
Please note that transport claims will not be accepted 48 hours after the time of delivery of the chair by KEYTON.
  Scratch Cut Open Seam Area
(View from the front of the chair)
Others
4.1.- Back
4.2.- Back Cover
4.3.- Seat
4.4.- Footrest
4.5.- Arms
 
If you would like us to notify you when the repair is ready, please specify how you would like us to contact you:
By TelephoneBy FaxBy e-mail
 

Eurokeyton, S.A.
Pol. Industrial Las Atalayas, 85.
03114 Alicante (Spain)

Telf: (+34) 965 109 150
Fax: (+34) 965 109 107
E-Mail: info@keyton.com

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